JOURNEES Journeys
Journeying Out to Underserved Regions of the Nation to Engage in Effective Service (JOURNEES) is a student organization at the University of Chicago Pritzker School of Medicine that, through week-long service-learning experiences, seeks to expose medical students to the breadth of healthcare needs existing in the United States. Follow us on our journeys to Tutwiler, Mississippi, and Pine Ridge Indian Reservation in South Dakota!
Thursday, December 22, 2011
Do you hear what I hear?
The kids were decked out for the program, half in candy cane antennaes, half in various nativity scene garb. They impressed me with their acting skills during their Christmas skit, but the part of the pageant that has lodged itself in my heart was the singing. Hearing their strong, proud, joyous voices singing carols all together gave me chills. Those songs will be playing in my head whenever I think back about my experiences in Tutwiler as a symbol for the beauty that can come from collaboration and unity. Maybe it's too much import to place on an off-pitch performance of some well-worn tunes. But the meaning resonates and I think it will continue to do so for a very long time.
Monday, December 19, 2011
While in Tutwiler
Rebecca, David, and I were the first group to shadow at the Aaron E. Henry Clinic. Before going we arrived at the administration center to have our driver's licensse scanned and turn in other paper work. We thought we would be losing time to be in the clinic, but going to the administration center turned out to be a great experience. We met everyone who makes the Aaron E. Clinic functional, but also met those who participate in providing transportation to the people of Coahoma County. In addition to buses and trolleys that transport the people to and from jobs or other destinations, they also operate a mobile clinic. In brief words, it was like a huge travel bus with three examination rooms, paperwork station, and miniature lab. They would travel across the county especially to schools to provide services to children. It certainly alleviated barriers to access including transportation and scheduling issues like parents not being able to leave work to take children to the doctor.
While at the Aaron E. Henry Clinic Dr. Booker gave us a tour of the facility. It was really nice and I was actually surprised because I expected more basic conditions, but the clinic was very much like Community Health Clinic (CHC) back in Chicago. In working as a phlembotomist at CHC, we use Quest diagnostics for all blood work testing, and the Aaron E. Henry Clinic also uses Quest Diagnostics, not to mention, the doors, hallways, and exam rooms for some reason just reminded me of CHC. Perhaps I just had CHC on my mind because in all honesty many clinics and exam rooms are arguably the same. Regardless, I was just surprised about how new and nice it looked. On the other hand, the Tutwiler Clinic was consistent with my original ideas of what a rural clinic might look like, but what it lacked in technology and new facilities, it made up for with the supportive and loving environment provided by the doctors and nurses.
Today was a special day because Dr. Brooks came to our lodging during lunch to tell us her story, but also give better context to our experiences here. She is a truly remarkable woman. Her words gave a deeper meaning to our our work here with Habitat for Humanity to aid in the project of building a home. She showed us pictures of the homes that she visits and shared stories of the people who lived there. She told us that when someone has a home, it brings a renewed sense of pride and motivation to take care of themselves. Simply having a home improves ones health, but also restores dignity lost to unfortunate circumstances. I felt so moved because she was so genuinely grateful for us being here in Tutwiler. We are only here for one week installing insulation and dry-wall for the house currently being built. In addition to this, we are also shadowing in the clinics to learn about the disparities that exist in a rural health care setting. I feel grateful to be here, to have this opportunity, and to listen to the stories of patients. And for Dr. Brooks to share her feelings of gratitude was indeed inspirational because it reaffirmed that small acts of kindness do make great difference. I feel so blessed and excited to share my experience with family and friends upon returning home.
Kirk
Color and Contrast: A Day in Pine Ridge
The color palate was a crazy contrast from the earlier, muted earth tones:
Sunday, December 18, 2011
Monuments and Movement
And to learn more about diversity, finally we have arrived on the Pine Ridge Indian reservation. Yesterday marked our departure from the exceptional hospitality of Dr. and Mrs. Statz. Though there were tears and sadness on all sides (just kidding—they were probably super-excited to get rid of our hungry bellies), I was excited to finally saddle up and head for Pine Ridge. Over the last few days in our limited contact with Lakota Sioux I have developed a great deal of questions: what, exactly, are their religious beliefs? How are their traditional healers integrated into the larger structure of healthcare delivery? What is their relationship with the broader American society? While they obviously revere their people who commit to US military service, do they see any tensions in devoting their youth to the institution that has caused them so much pain in the past? Will I get a chance to have any of these insanely complicated questions answered?
We only arrived last night, but already I'm looking forward to today when we get a chance to get out into the field and do what we came here to do: learn as much as we can and start assimilating what we find about the Lakota Sioux into our existing knowledge of underserved medical communities.
historytelling
Bill first took us to the town of Sumner, a tiny town that played an enormous role in the Civil Rights Movement. The Sumner courthouse was the site of the trial for the two men accused of murdering Emmett Till in an act of racially motivated violence. They were acquitted, but the photos of Till's mutilated body were published and the outrage and sorrow surrounding the situation catalyzed the beginning of the movement. And it happened right here!
Unlike Till's story, many of the stories Bill related wouldn't make the history books. But all the stories, more or less well known, speak to the context of the equal distribution of opportunities and wealth that exist in the Delta today. For instance, we stood on the site of the Friar's Point Coup where violence against freed slaves and sharecroppers cemented a system of economic and social oppression whose legacy lives on 150 years later. And there are enough of these stories to fill a hundred books.
Other sites on our tour with Bill gave me hope that this history of inequity doesn't necessarily dictate disparity for the future. For instance, we saw Habitat chapters across the county that have been changing things for the better for the last 30 years. In the town of Cohoma, we met Mayor Jones and had the privilege of hearing him speak about his dreams for his community: a community center, an after school program, and a revitalization of Main Street.
We watched the sun set over the Mississippi as our tour ended, and I felt hungry for more stories- we're blessed to have the rest of the week here to learn more. I also felt physically hungry (you know I couldn't make it through a whole post without writing about food!). We headed to Clarksdale for ample pizza followed by blues at Red's. If the Delta is "where the blues were born," then Red's is the maternity ward where that baby was delivered, fully formed- wailing, drinking whiskey from a mason jar, and playing a mean guitar. Just amazing, and really beyond description.
We're on our way to Memphis as I write! Stay tuned for a new post following today's adventures.
Friday, December 16, 2011
Community education, LNI, steak&potatoes! Oh my!
Learning about Regional Health Systems
As we wandered through their newly updated hospital floors, we wondered about the impetus for changing the patient rooms. Patient satisfaction, he said. But if you're the only regional medical center in the area, we wondered, why would you have an incentive to make things better since patients have no choice for where to go? Because the right thing to do, he said, and there are new Medicare incentive payments for hospitals that get the highest patient satisfaction ratings.
I had heard about these ratings before and our own hospital was going through similar discussion to try and figure out how to raise our outcomes in things like appropriate antibiotic prescriptions, prompt removal of urinary catheters and preventing hospital readmissions. But I had never heard -- or may simply just not know -- what efforts are being made to improve patient satisfaction. In reality though, the actual numbers for Rapid City are comparable to the University of Chicago for patient satisfaction. What was most strikingly different was that the board at Rapid City was clearly making capital investments to improve the patient experience on the hospital floors -- moving the nurses out of the hospital wings, incorporating better televisions in the rooms, and so on, whereas I suspect that the changes to improve patient satisfaction in other institutions may be a lot more subtle. So in the end, while all hospitals are being faced with figuring out how to handle the new quality-based reimbursement schemes from Medicare, what each hospital chooses to focus on and emphasize in that effort is going to be very different.
As we walked on to the next floor to see the new e-ICU suites (with the monitors outfitted to allow specialists from Sioux Falls to monitor patient codes), a classmate commented that it wasn't exactly fair for hospitals or physicians to be graded on patient satisfaction since satisfaction can so often be based on such arbitrary things rather than actual improved outcomes of care. And it's true. However, seeing the changes that are moving forward in Rapid City for care that improves the patient experience, I wonder whether what we saw really did demonstrate that the renewed focus on patient satisfaction may do some good for patients, at least in this part of the country.